Norton: You are that person.

One of my closest friends is Brian, and he stands out for many reasons. He is a strong man of faith, a true prayer warrior, a loving and devoted father and husband, a gift to the community we live in and truly to all who have the privilege of meeting Brian.

A lot of people talk about their philosophy of hoping to leave everyone they meet better than when they met them, and if you hang out with Brian, even if it’s for five minutes, you’ll know what I’m talking about. .

We share ideas about life and business, and we really like to get together over a beer or three to let our creativity take over and talk about what else we can do to serve others. Brian and I had the chance to play golf last week and he started our conversation in the cart by saying to me, “You are that person. And he said it with such conviction that I was curious to know what he meant.



He repeated it, but this time he wasn’t just referring to me, he was referring to all of us. Whether it’s at work, at home, in the community or anywhere else, if something needs to be done, we all have the opportunity to step up and “be that person”.

He wasn’t talking about the specific skills we’d need to take on a complex task, but rather the day-to-day things that so many people take for granted or just walk away assuming someone else will. would care, and maybe even think it’s not our responsibility.



If there is litter on the ground, do you pass it by or do you pick it up and throw it away? Or do we hope someone else will come and clean it? If an older person needs help with a shopping cart and maybe crossing the street, do we stop what we’re doing to help them, or do we walk away hoping another kind person will come to help us? If we see someone who needs an ear to listen or who needs to be comforted, do we avoid them or do we sit and listen or offer a hug? We can “be that person”.

At work, if a colleague needs a helping hand, even if it’s not in our job description, do we offer to help them in some way to lighten the load? Or do we avoid making eye contact and leave the area and let them struggle or hope someone else will be more willing to help? If we’ve had the last cup of coffee, do we refill the pot? If the printer is out of paper, do we load more paper or do we wait for someone else to pick up the print job and realize there was more paper? We can “be that person”.

If we know our neighbor has just gone on vacation and a box is left on his porch, do we secure it and keep it for him, or leave it there and see if other boxes can appear ? If they’ve left their trash cans outside and gone for a day, do we at least move them to their driveway or maybe take them where they belong, or do we allow them to stay out all day to report to anybody that the owner may not be home? We can “be that person”.



Think of one of these examples and hundreds of others in which there is a simple task that we are easily able to do but don’t do because we don’t have time. Do we see it as being below ourselves, or are we just waiting or hoping that someone else will? I would love to hear your story at [email protected] and when we can do what Brian says and “Be that person”, it really will be a better than good life.

Michael Norton is an author, personal and professional coach, consultant, trainer, encouragement and motivator of individuals and businesses, working with organizations and associations in multiple industries.

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