Regional Development and Program Support Manager Senegal Dakar – Senegal


The NRC Central and West Africa Regional Office (CWARO) is composed of country offices in Burkina Faso/Niger, Cameroon, Central African Republic, Democratic Republic of Congo, Mali and Nigeria, with a overall budget of approximately USD 100 million and 1,500 dedicated colleagues. All countries are experiencing varying degrees of deterioration in the security situation, growing humanitarian needs and conflict-related displacement increasingly impacted by climate change. Across the region, new displacements are occurring alongside secondary displacements of people who attempt to return home but often find themselves unable to return to their place of origin. Although protracted displacement is very present in the region, there are also opportunities for local integration and return

NRC programs and advocacy support conflict-affected families in – education, livelihoods and food security, legal assistance (ICLA), protection, shelter and settlement, and WASH.

The Regional Program Department, based in Dakar and managed by the Regional Program Director, is responsible for the strategic development of NRC programming in the region by maximizing the support and development of Country Offices (COs) as well as exploring and creating synergies. among the COs. The Regional Program – Department focuses on research, policies, guidance and procedures, evidence and learning, capacity building, program quality and donor relations. The department includes a core and thematic skills unit, which includes several technical advisors, and a program development and support unit.

About the role:

The Regional Program Development and Support Manager has a dual role, which also acts as the regional program advisor in relation to specific allocated countries. It is expected that the team leadership will occupy 15% of the working time and the strategic manager 15% of the working time, leaving 70% of the working time to the role of regional program adviser.

The Regional Program Development and Support Manager is responsible for leading the delegated areas of program related business development across the region, in line with NRC program strategy and priorities, and in support of NRC programs. in country offices. They will also lead a team and personally contribute to the provision of a range of advisory and capacity-building services to country offices in the region in relation to program proposal development, grant management and program management. project cycle (ensuring effective management of the entire program cycle and reporting to donors).

The Program Development and Support Unit is part of a technical matrix structure and needs to work in collaboration with colleagues from the country office technical and operational management structures, the technical program unit team of the regional office (RO) and the regional management group. , plus technical accountability to program function, policy, strategy and direction, as determined by the NRC headquarters level. Working collaboratively with colleagues within the broader regional program team, at Head Office (HO) and in other regions is critical to role effectiveness and maximizing shared learning across NRC .

Roles and responsibilities Some of your roles and responsibilities will include:

  • Lead the development of fundraising strategy by identifying new types of donors and monitoring donor priorities and trends; provide expert knowledge and advice on donor policy and practice
  • Lead the development of a partnership strategy, identify inter-agency and commercial partnership opportunities, monitor trends; provide expert knowledge on business partnership development at country office (CO) and regional office (RO) level.
  • Provide expert support, advice and guidance to own portfolio of country offices on program development and strategic planning in country programmes.
  • Conduct regional analysis of trends in the region, as assigned by line manager to contribute to regional understanding and provide evidence for new initiatives (e.g. advocacy, new project ideas, new donors or potential partnerships)
  • Responsible for capacity building and learning and development, as required, including facilitating induction training for relevant program staff in country offices, and providing PCM support, including including facilitation and delivery of training, to national programs in the region.
  • Responsible for quality control of nominated donor proposals and reports, macro logframes with respect to NRC strategies and donor compliance, and providing overall programmatic inputs to triennial reports and strategy documents and reports internal program management, under the leadership of senior regional advisers in Oslo
  • Promote the integration of lessons learned and best practices in program development into country programs, including from M&E products (such as GORS and evaluations).
  • Responsible for identifying, developing and maintaining high-level relationships with designated stakeholders (e.g. donors, UN agencies, NGOs, private sector) related to program and business development.


  • A minimum of 7 years of documented relevant experience as a manager/advisor in the humanitarian field
  • Previous experience in a program manager or similar position would be an asset
  • In-depth knowledge of institutional donor strategies, priorities and compliance guidelines
  • Track record of developing successful proposals, or similar in funding or partnerships
  • Experience in strategic planning, including strategic approaches to business development
  • Extensive experience in assessments, program development and program implementation
  • Experience working in complex and unstable contexts, with a preference for previous experience in the Central and West Africa (CWA) region
  • Previous experience managing teams of staff, including during times of change, would be an asset
  • Understanding and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building
  • Experience delivering learning and development as part of quality improvement and capacity building
  • Fluency in English and French, both written and spoken

Find the full job description*:* JD Regional Manager PDSU_CWA-AUG 2022-FINAL.docx

What we offer:

  • 10th grade on the NRC scale
  • An opportunity to match your career with a compelling cause
  • A chance to meet and work with people who are the best in their field
  • 24 month contract


Candidates are strongly encouraged to join our work culture which allows every employee to share ideas and take responsibility. At NRC, we think outside the box. We encourage ideas and empower all employees at all levels to help solve the complex problems we face. You will have many opportunities to be heard and to take initiatives.

To apply as an internal candidate, click on the suitcase icon “I am an employee” at the top right of the page to be redirected to the NRC internal careers site.

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