WF employers see increase in employment


WICHITA FALLS, TX (KAUZ) – Help-seeking signs, we’ve seen them in the windows of almost every store, but some places have cracked the code to hire workers.

“They want to work when they want to work, they don’t want to work when they don’t want to work, they want to be able to take time off,” said Jessica Edwards, owner of Frank & Joe’s Coffee House.

Edwards said it was flexibility, rather than salary increases or a signing bonus, that had the biggest impact on employee retention. The café is now fully staffed.

“When we were able to offer this, we found we were able to hire better people and retain our staff,” Edwards said.

This solution to a nationwide problem comes as jobless claims in the United States have fallen to their lowest level in 52 years.

Edwards credits the fact that this is a small, family-owned shop for giving them the chance to try new ways to engage employees.

“We’ve figured out a lot of things in that little six month period,” said Edwards.

Now, with a full staff, at the Coffee House, a new number has appeared; the staff who call. Edwards said this happens a lot and leaves those who show up with more on their plate.

Large employers have found success in other ways. For the City of Wichita Falls, the salary increases and benefits improvements have worked.

“Salaries are now much more competitive in all areas of the city,” said Chris Horgen, public information manager for the city.

Earlier this year, a survey found that 90% of positions were underpaid. Salary increases are now part of the city’s budget for next year and new openings have higher rates.

“We are now starting to be able to put city services back to where they were and get back to what citizens expect,” said Horgen. “A lot of bus schedules that had been suspended are coming back online because we are getting more bus drivers.”

The City still has around a hundred open positions. If you are interested in applying, you can do so here.

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